Privacy

Personal Information

• During the purchase process, we ask for personal information which both identifies you and enables us to communicate with you.
• We will use your personal information you provide to fulfil your order requirements and to communicate with you about the progress of your order.
• We may use your details to contact you in the future with information about our services and products, which is a 'legitimate interest' under Article 6(f) of the GDPR. All communications will include an 'unsubscribe' option which you can use to indicate that you do not want to receive further communications.

Data Security

• The Data Controller is Veryan Gibson, 10 Towthorpe Rd, Haxby, York, YO32 3ND, United Kingdom.
• We use Santu Pty Ltd as data processor to collect customer data on our behalf. We use Global Iris and PayPal to process payments on our behalf. MyHermes and the Post Office are used to ship products on our behalf.
• Patented fraud protection system ensures the secure transfer of your shopping data. All your personal and payment data is entered on secure pages and transferred using high grade SSL encryption to protect your data from being intercepted during the transfer on the Internet. We will not share your contact details for the purpose of direct marketing with any other organisation.
• You may request a copy of personal data held by us. We will correct any inaccurate data on request.
• Transaction data including personal data is stored for 8 years to comply with UK tax regulations.
• If we become aware of a security breach that has exposed personal data the subjects of the exposed personal data will be informed without undue delay via their registered email addresses.

Cookies

• We use cookies or similar methods on our website and in our emails for our legitimate interests according to Article 6 (f) of the GDPR. Cookies are small text files placed on your computer. They allow us to run our online store, improve your customer experience, provide social media functions and analyse website traffic.
• Shopfactory: If you choose the 'Remember my shopping cart' option when viewing your shopping cart a cookie will be stored on your computer containing session and state information. The information within this cookie does not include any personal or financial information. You do not have to accept this option although it is provided to improve your shopping experience.
• Google analytics: The web site uses Google Analytics, a web analytics service provided by Google, Inc.. The information generated by the Google Analytics cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. You may opt out of Google Analytics cookies.